At Oaksmith ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or make purchases from oaksmith.shop (the "Site"). It also covers communications related to the Site (collectively, the "Services").
Please read this policy carefully to understand our practices regarding your information.
1. Introduction
This Privacy Policy outlines:
What information we collect about you.
How we use and share your information.
Your rights and how to exercise them.
Our approach to data security.
By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this policy.
2. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operations. Updates will include a revised "Last Updated" date. Your continued use of the Services constitutes acceptance of the updated policy.
3.1 Information We Collect Directly from You
Contact Details: Name, address, phone number, and email.
Order Information: Billing/shipping addresses, payment details, and contact information.
Account Information: Username, password, and security details.
Customer Support Information: Details provided during communications with us.
3.2 Information We Collect Automatically
We collect data through cookies, pixels, and similar technologies, such as:
Device and browser details.
Network connection information.
IP address and interaction data with the Site.
3.3 Information We Obtain from Third Parties
We may receive data from:
Vendors (e.g., Shopify, payment processors).
Marketing partners and services utilizing cookies or tracking technologies.
4. How We Use Your Information
We use your personal information for purposes including:
Please read this policy carefully to understand our practices regarding your information.
1. Introduction
This Privacy Policy outlines:
What information we collect about you.
How we use and share your information.
Your rights and how to exercise them.
Our approach to data security.
By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this policy.
2. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operations. Updates will include a revised "Last Updated" date. Your continued use of the Services constitutes acceptance of the updated policy.
3.1 Information We Collect Directly from You
Contact Details: Name, address, phone number, and email.
Order Information: Billing/shipping addresses, payment details, and contact information.
Account Information: Username, password, and security details.
Customer Support Information: Details provided during communications with us.
3.2 Information We Collect Automatically
We collect data through cookies, pixels, and similar technologies, such as:
Device and browser details.
Network connection information.
IP address and interaction data with the Site.
3.3 Information We Obtain from Third Parties
We may receive data from:
Vendors (e.g., Shopify, payment processors).
Marketing partners and services utilizing cookies or tracking technologies.
4. How We Use Your Information
We use your personal information for purposes including:
- Providing Services: Processing orders, managing accounts, and handling support.
- Marketing: Sending promotional materials and personalized ads.
- Security: Detecting and preventing fraud or malicious activity.
- Improvement: Enhancing Site functionality and quality.
5. Cookies
Our Site uses cookies to improve user experience and analyze Site usage. You can manage cookie preferences in your browser settings, but this may limit certain features.
6. Sharing and Disclosing Your Information
We may share your personal information with:
- Service Providers: Payment processors, IT service providers, and support teams.
- Business Partners: Marketing partners for promotions.
- Legal Obligations: To comply with laws, enforce agreements, or protect rights.
Note: We do not sell your personal information without your consent.
7. Third-Party Websites and Links
Our Site may include links to third-party websites.
We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
8. Children’s Data
We do not knowingly collect data from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us, and we will promptly remove it.
9. Security and Data Retention
We employ robust security measures to protect your data. However, no method of transmission is entirely secure. We retain your data only as necessary to meet contractual or legal obligations.
10. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access/Know: Request details about the data we hold.
- Delete: Request deletion of your personal information.
- Correct: Correct inaccurate or outdated data.
- Portability: Request a copy of your data in a portable format.
- Restrict Processing: Limit data processing under certain conditions.
- Withdraw Consent: Revoke consent for data processing.
To exercise these rights, contact us using the details below.
11. International Data Transfers
Your data may be processed in countries outside your residence with different data protection standards. We ensure compliance with relevant laws for such transfers.
12. Complaints and Contact Information
If you have concerns about how we handle your data, contact us at:
Email: goinkoprivnica@gmail.com
Address: Dravska ulica 17, Koprivnica, 48000, HR
If your concerns are unresolved, you may contact your local data protection authority.